Industry: Construction management · Size: Grew from 30 to 75 employees in less than 3 years · Services: IT strategy, systems standardization, ongoing managed support
At a glance: A construction management company growing faster than its internal staff could keep up. PC Geeks built a real IT structure — standards, procedures and accountability — then stayed alongside the team to make sure it stuck.
The challenge
Rapid growth had outpaced the company's technology. New hires, new jobsites and new projects were added faster than anyone could set things up consistently. IT had grown ad hoc: devices set up differently, accounts created by whoever was available, no clear owner when something broke.
The result was lost time for project managers and field staff, inconsistent security, and no reliable way to onboard the next wave of hires.
The solution
PC Geeks treated this as an operations problem, not just a tech problem:
- Assessment: documented what existed: users, devices, software, access — and where the gaps were.
- Standards: defined a standard setup for laptops, accounts and jobsite connectivity, so every new hire and site starts the same way.
- Procedures: built repeatable processes for onboarding, offboarding, requesting help and approving purchases.
- Security baseline: MFA, endpoint management, backups applied across the company.
- Managed Services Client Through Today: PC Geeks remains the managed service provider to this client today. We're still managing growth, tech opportunity, helpdesk, cyber security and vCIO.
The results
- New employees are productive on day one and onboarded with consistency
- One consistent standard across the organization - both office and jobsite locations
- Clear ownership and a single place to request help
- IT that grows with the business instead of falling behind it